The Nursing and Midwifery Council (NMC) is the professional regulatory body for nurses and midwives in the UK. Their role is to protect patients and the public through efficient and effective regulation. The NMC sets standards of education, training, conduct and performance so that nurses and midwives can deliver high-quality healthcare throughout their careers. It has been a statutory body since 2002, and has a head office in London with over 400 members of staff.
The Council faced the challenge of upgrading their desktop estate from Windows© XP to a fully-supported operating system, namely Windows© 7. The migration would involve around 650 desktops across multiple office locations. They also wanted to update many of their core software applications and key IT systems.
A main objective for their project was to reduce the overall complexity of the current desktop estate and simplify its ongoing management for the in-house first-line support team. Because the existing estate consisted of mismatched and aged hardware, any migration would potentially involve the replacement of most of those devices. Eventually, the team realised that a VDI environment would suit their needs, and felt that the long-term benefits were a worthwhile investment.
NMC chose System Professional to deliver an initial needs assessment and were put in charge of the full migration of the desktop estate. The solution was based on the VMware Horizon Suite desktop virtualisation offering, incorporating View, Workspace, Mirage, vShield and ThinApp.
The Council has leveraged View, Mirage and Workspace in unison to deliver a full end-user experience. Sys Pro has also successfully leveraged VDI eco-partners to complement the VMware technology, and delivered a high-performing SAN solution using the Nimble Storage Array.
According to the IT Team at NMC, they had a nearly-seamless implementation phase and are pleased with the ease-of-management and flexibility of their new solution.
“We were impressed with System Professional’s thorough understanding of the requirements, the quality of the proposed design and the in-depth technical knowledge of their project management team. The migration itself is now in full swing and the initial signs are very positive. Given the previous complexity of the desktop estate, some early issues were always expected. However, these are being managed effectively by a combination of the NMC Programme team and System Professional’s technical staff. Faster log-in times, increased performance and greater stability of the user devices is already being documented.”
Andy Langler, Interim Chief Information Officer, Nursing and Midwifery Council
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